FAQFAQ

Frequently Asked QuestionsFrequently Asked Questions

Game HelpGame Help

About Play

This is where you can watch the Detective Conan story and play the game. Certain Stages need to be cleared in order to progress through the story.

About Areas

Each Area has its own story. You can watch one story from beginning to end in each Area. However, you need to complete one Area before the next will be unlocked. You check the requirements for unlocking an Area by tapping the police tape.

About Stages

Each Area is made up of a number of Stages. Among those Stages, some are accompanied by viewable Files, while others are not. Stages with Files will be marked with a camera icon to the upper left of the trophy icons. Once a File has been viewed, it cannot be revisited again from the Stages screen. *Viewed Files can be revisited from the Options menu. Files will be automatically shown at the following times:
1. When you tap a Stage with an accompanying File
2. When you clear a Stage with an accompanying File
*Stage Precautions Clearing a Stage with an accompanying File for the first time requires the use of the Story Team, in which Conan is the only available Main Character. After the first Clear, any Team may be used. Stages without Files may be played with any Team for the first Clear.

About Running

Tapping the Investigate button will start the running portion of the game. You can run with up to 2 Player Characters. You can set 3 Support Characters. While running, avoid hitting obstacles or falling down holes to collect as many Clue Pts as you can, meet the Clear Conditions, and Clear the Stage.

About Player Characters

These are the Characters that will run. Player Characters are divided in to Main and Sub types. The Sub Character can be set from a Character you own or from your list of Friends.

About Player Characters - Active Skills

These are special skills Player Characters have. Simply tap the Character's icon while running to activate. Each Active Skill has its own conditions that must be met in order to activate it. Once these conditions are met, you will be able to tap the icon. Active Skills can be used multiple times in a single run, providing the conditions are met. *Select Characters have skills with special effects.

About Support Characters

These Characters do not run, but offer support via special skills called Support Skills. You may set up to 3 Support Characters. *Support Characters may not be used as Player Characters.

About Support Character - Support Skills

These are special skills Support Characters have. When the conditions for a skill is met, it will activate automatically. Support Skills may activate multiple times in a single run. *Support Skills activate only when their conditions have been met.

About Clear Conditions

Each Stage has a set of conditions required for a Clear. If you meet these conditions, a Goal will appear. Touching the Goal marker with your Player Character(s) will clear the Stage. Certain Stages require you to capture a criminal in order to Clear. Clearing a Stage will require one or more of the following:
1. Collect the designated amount of Clue Pts
2. Run the designated distance
3. Catch a criminal
*Meeting the Clear Conditions alone will not grant a Stage Clear. You must touch a goal marker or catch a criminal to gain a Clear.

About Items

▼Boosts
Before you begin a run, you will have the option to spend Gold on Boosts. There are currently 3 types of Boosts.
1. Starting Dash Effect: When the run begins, you will dash forward for a designated distance. There are 3 types of Starting Dashes in different distances.
2. Final Dash Effect: When a trap or fall ends a run, you will dash forward for 3 additional seconds.
3. Super Sleuth Effect: Doubles the Clue Pts you acquire during a run.

▼Power-Ups
These items appear during a run and will activate upon collection. There are currently 6 types of Power-Ups.
1. Power-Enhancing Kick ShoesEffect: Causes you to dash forward 100m.
2. Anywhere Ball Dispensing Belt Effect: Grants invincibility for 5 seconds.
3. Magnet Effect: Clue Pts and Power-Ups will be drawn to you for 5 seconds.
4. Super SleuthEffect: Doubles the Clue Pts you obtain for 5 seconds.
5. Speed Booster Effect: Increases your running speed by 5%.
6. Soccer Ball Effect: Causes a soccer ball to appear in front of you. When you touch the ball, it will destroy any traps it hits.

About Traps

▼Dynamite
Touching these will end the run. They cannot be destroyed by jumping on them.

▼Drones
Touching these will end the run. They can be destroyed by jumping on them. Destroying Drones will award Clue Pts.

▼Springboards
Touching these will cause you to jump 1.5 times higher into the air than a normal jump. After stepping on a Springboard, you can double jump in the air.

▼Manhole Covers
Touching these from the side will end the run. They can be destroyed by jumping on them. Destroying Manhole Covers will award Clue Pts. The appearance of Manhole Covers changes depending on the Stage. The following are possible variations: 1. Rocks 2. Cushions 3. Books 4. Wooden Chests

▼Barrels
Barrels interrupt your progress. While touching one will not end the run, it will cause your characters to stop. If your characters go out of frame before they start moving again, the run will end. The appearance of Barrels changes depending on the Stage. The following are possible variations: 1. Lanterns 2. Shelves 3. Tables

▼Flaming Barrels
Touching these will end the run. They cannot be destroyed by jumping on them. The appearance of Flaming Barrels changes depending on the Stage. The following are possible variations: 1. Cactus

▼Rolling Barrels
Touching these will end the run. They can be destroyed by jumping on them. Destroying Rolling Barrels will award Clue Pts. The appearance of Rolling Barrels changes depending on the Stage. The following are possible variations: 1. Daruma 2. Statues 3. Pots

▼Bats
Touching these will end the run. They cannot be destroyed by jumping on them. When a Bat is incoming, an alert will show on your screen. The Bat will appear from the same point as the alert. The appearance of Bats changes depending on the Stage. The following are possible variations: 1. Boomerangs 2. Candlesticks 3. Jugs

▼Poison Gas
Touching these will end the run. They cannot be destroyed by jumping on them. The appearance of Poison Gas changes depending on the Stage. The following are possible variations: 1. Shock Coil

About Backup

When your run ends prematurely, you can call for Backup and have your Sub Character take your Main Character's place. Your Main Character will no longer take part in the run. Only your Sub Character's Skill will be available. Backup can be called in the following ways.
1. Pay Diamonds and receive Backup.
2. Watch a video ad and receive Backup.
3. Purchase a Backup Pack and have Backup available without the need to view ads.

About Stage Awards

Each Stage comes with a set of awards. You receive these awards when you successfully clear Achievements. You can see the Achievements by long pressing the Stage icon on the Stage selection screen, or by pressing the Achievements button on the Stage screen.

About Area Awards

Each Area comes with a set of awards. You receive these awards when you successfully clear Achievements. Most Achievements for these awards involve clearing designated numbers of Stages. The number of Achievements varies by Area. You can check the Achievements for any given area by long pressing an Area icon on the Area selection screen.

About Team

This is where you can check your Characters, set your Team, and change your Home Characters.

About Edit Team

This is where you can change the Characters in your Team. You can change the two Player Characters (Main and Sub), and the three Support Characters. For the Story Team, only Conan may be set as the Main Character. You may also set a team with no Sub Character.

About Characters

This is where you can view all of your Player Characters and Support Characters. You can level Characters up by tapping or long pressing their icons.

About Home Characters

This is where you can change the Characters that appear on your home screen. You can select from Player and Support Characters.

About Gacha

This is where you can get new Characters. Player and Support Characters will drop from the Gacha. *You can check Gacha Details for information about rarities and drop rates.

Rare Gacha

This Gacha can be played using Diamonds or Gacha Tickets. One play will grant 1 Player or Support Character. The 11-Play Gacha can be played for the Diamond cost of 10 individual plays. *The 11-Play Gacha cannot be played using 10 Gacha Tickets. Diamonds are required for the 11-Play Gacha.

Limited Gacha

This is a Rare Gacha that is only available for a limited time.

Precautions

Duplicates may drop from any given Gacha. If you receive a duplicate Character of one you already own, it will automatically be changed to Skill Points and used to level up the one you own.

About the Shop

The following can be done in the Shop:
1. Purchase Diamonds
2. Purchase Gold with Diamonds
3. Purchase Stamina with Diamonds
4. Purchase items with Gacha Pts.
Visit each Shop page for more details.

Purchasing Diamonds

Diamonds are used for a variety of things in-game, from playing the Gacha to using Backup. They can be purchased from the Shop.

▼Paid Diamonds
These are Diamonds you have purchased from the store. Bonus Diamonds included in purchases are counted as Free.

▼Free Diamonds
These are Diamonds that were included in a Diamond purchase as a bonus, or received in a Login Bonus or Stage Award. When spending Diamonds in-game, Free Diamonds will be spent first.

▼Currency Check
From here, you can do the following:
1. Check Currency
This is where you can see how many Paid and Free Diamonds you have.
2. Purchase History
This is where you can see past Diamond purchases.

▼Diamond Expiration
Diamonds have an expiration date for Android users only. Diamonds are valid for 6 months from the date of purchase. Expired Diamonds will be deleted automatically. Purchasing Diamonds does not reset the expiration date for Diamonds you have previously purchased. Each purchase has its own unchangeable expiration date.

Gold

Gold can be purchased using Diamonds.

Stamina

Stamina can be purchased using Diamonds. The default amount of automatically recovering Stamina is 5, but this can be temporarily surpassed by purchasing more.

Gacha Pts

Various items can be purchased using Gacha Pts.

About Search & Rescue Events

These are events in which designated Characters will drop. Drop rates increase with difficulty.

About Exchange Events

These are events in which you can exchange items and points you collect during runs for rewards.

▼Point Totals
During the event, you will receive rewards based on your total number of points. Points will not be deducted for rewards.

▼Item Exchange
Items and points collected while running can be exchanged for rewards. If you have insufficient items or points, no exchange can be made.

▼Bonus Effects
Exchange Events include special characters that grant Bonus Effects. Adding them to your Team and playing a quest will grant more items and points while running. Simply owning these characters will not grant any bonuses. These characters must be put into your Team.

About Premium Pass

The Premium Pass is a special Login perk available for purchase. You can receive up to 1000 Diamonds while using the Pass. The benefits of purchasing a Premium Pass are as follows.

▼Diamonds x220
At the point of purchase, you will receive 220 Paid Diamonds The remainder will be given in batches of 20 Free Diamonds with your daily logins.

▼Daily Logins - 20 Diamonds
Beginning the day after purchase and continuing for 29 days thereafter, you will receive 20 Free Diamonds each day you log in.

About Precautions

・Your Premium Pass can be renewed in the final 5 days of the period. If you renew before the period ends, the new Premium Pass will automatically begin when the previous one ends.
・Premium Passes are valid for 30 days from the time of purchase. (Including day of purchase)
・Diamonds will be sent to your Gift Box.
・You must log in daily to receive the Free Diamonds for each day. If you miss a log in, you will not receive the Diamonds for that day.

About the Gift Box

This is where various items and awards will be sent. Items in the Gift Box are receivable for 30 days from the time of delivery. If an item remains in the Gift Box for more than 30 days, it will be deleted. The Gift Box can hold up to 200 items. If the number of items exceeds 200, items will be deleted to make space. Older items will be deleted first.

About Bonuses

This is where you can watch video ads to receive in-game bonuses. You can watch up to two video ads for bonuses each day. The count resets each day at UTC 10:00/22:00. Rewards will be sent to your Gift Box.

About Cases

There are three types of Cases: Daily, Weekly, and Events. As you solve Cases, you will receive rewards. Cases must be solved within the designated period in order to receive rewards. All rewards will be sent to your Gift Box.

▼Daily Cases
These are Cases that change each day. You can check your Daily Cases by tapping the Cases button on the home screen. Daily Cases update every day at UTC 22:00.

▼Weekly Cases
These are Cases that change each week. You can check your Weekly Cases by tapping the Cases button on the home screen. Weekly Cases update every Monday at UTC 22:00.

▼Event Cases
These are limited period Cases that are only available for a short time. You can check your Event Cases by tapping the Cases button on the home screen. Event Cases do not update, and so can only be solved during the Case period.

About Settings

▼Sound Settings
This is where you can change the Background Music, Sound, and Voice settings.

▼Animations
This is where you can toggle Skill cut-ins.

About Profile

This is where you can change your user information.

▼Displayed Information & Edits
①Your current Rank
②Player Name
Your player name (up to 8 characters) can be edited here.
③Group
This shows the group you are currently in.
④Last Login
⑤High Score
This shows the highest amount of Clue Pts you have obtained.
⑥Longest Run
This shows the farthest you have run (in meters) thus far.
⑦Runs
This shows how many runs you have played.
⑧Greeting
This shows your current greeting. You can enter a new greeting here (up to 48 characters). Do not enter sensitive information, as other players will see it.
⑨Friend ID
Tap the icon next to your ID number to copy it to your clipboard.

▼Profile Character Settings
・This is where you can select one of your Support Characters to be displayed on your Profile screen.

About Friends

▼Mutual Friends
When you and another player follow each other, it will be displayed here. You can send Stamina to your Friends. *Sending Stamina to a Friend does not decrease your own.

▼Following
This is where you can see the players you are following. Friends you have followed can be set as your Sub Character for a run. Using a Friend's Character in a run will increase the amount of EXP you get. *If you are Mutual Friends you will receive even more EXP. *There is a limit to the number of people you can follow.

▼Followers
This is where you can see the players that are following you. There is no limit to the number of followers you can have.

▼Friend Search
This is where you can search for and follow Friends using IDs. You can also check your Friend ID here.

About Dossier

▼Player & Support Characters
This is where you can see the Player and Support Characters you have collected. You can also check Character Stats at Max Lv.

▼Log Book
This is where you can check each Character's Runs, Run Distance, and Skill Uses.

About Scenarios

This is where you can revisit Files you have already viewed. Unopened Files cannot be viewed here.

About Tutorial

This is where you can play the game's tutorial.

About Support

▼Terms & Conditions
The Terms & Conditions contains information on the following.
・Terms of Service
・Privacy Policy
・Consent to Submit Personal Information

▼Data Transfer
This is where you can perform Data Transfer. See the Data Transfer help entry for more details.

▼Contact
This is where you can send inquiries.

About Title

Returns you to the game's title screen.

Performing a Data Transfer

Data Transfer can be performed from the title screen or by going to Data Transfer from the Support menu in the Options.

▼Data Transfer
Performing a transfer of game data from one device to another requires the User ID and Password on this screen. *The Data Transfer User ID and Password cannot be changed. ▼How-To
①Take note of the Data Transfer User ID and Password on your current device.
②Download the game on your new device.
③Once installation is complete, open the app and tap Data Transfer on the title screen. Enter the User ID and Password you noted in step 1, and tap Transfer. Your Data Transfer is complete. *You can check your Data Transfer User ID and Password, as well as perform Data Transfer from the title screen.
*It is recommended you keep note of your User ID and Password.

About Special Pack

The "Special Pack" is a one-time purchase that allows you to get a SSR【Great Detective】Conan Edogawa (PL) for a fixed price!

About Backup Pack

Purchase a one time "Backup Pack", and have Backup available forever. Also removes interstial ads after each stage!

About Bonus Pack

Get double the rewards from watching video ads with this one time "Bonus Pack" purchase! *Does not apply to offerwall rewards*

Game Official WebsiteGame Official Website

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